Terms and Conditions

Welcome to Bewage Virtual Assistant services. By using our virtual assistant, you agree to abide by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Description of Service

Our virtual assistant service provides a range of capabilities designed to enhance your productivity and convenience. Key features include:
• Personal Assistance: The virtual assistant can manage tasks such as scheduling appointments, setting reminders, and organizing your calendar.
• Information Retrieval: It can provide answers to questions, retrieve information from databases or the internet, and offer recommendations based on user preferences.
• Communication: The virtual assistant facilitates communication by sending and receiving messages, emails, and notifications on behalf of the user.
• Automation: It offers automation of repetitive tasks, such as generating reports, updating records, and handling routine customer inquiries.
• Integration: The service integrates with other applications and services to streamline workflows and enhance functionality.
• Customization: Users can personalize their experience by setting preferences, creating custom commands, and tailoring interactions to suit specific needs.
Our virtual assistant aims to simplify daily tasks, improve efficiency, and provide reliable support across various domains, including personal, professional, and organizational settings.
By using our virtual assistant service, you agree to abide by our Terms and Conditions and Privacy Policy.

2. User Eligibility

To use our virtual assistant service, you must meet the following eligibility criteria:
• Age Requirement: You must be at least [age requirement] years old to use our virtual assistant. By using our service, you affirm that you meet this age requirement.
• Legal Capacity: If you are using our virtual assistant on behalf of an organization, you confirm that you have the authority to bind that entity to these Terms and Conditions.
• Compliance: You agree to comply with all applicable laws and regulations regarding your use of our virtual assistant service.
• Accuracy of Information: You agree to provide accurate, current, and complete information when using our virtual assistant. This includes personal information and any data necessary for the proper functioning of the service.
• Use Restrictions: Our virtual assistant service is intended for lawful purposes only. You agree not to use the service for any unlawful or fraudulent activities.
By accessing and using our virtual assistant service, you acknowledge and accept these eligibility requirements. We reserve the right to suspend or terminate your access to the service if you do not meet these criteria or violate our Terms and Conditions.

3. User Responsibilities

As a user of our virtual assistant service, you are responsible for:
• Accuracy of Information: You agree to provide accurate, current, and complete information when using our virtual assistant. This includes personal details, preferences, and any data necessary for the service to function effectively.
• Lawful Use: You agree to use our virtual assistant service in compliance with all applicable laws, regulations, and these Terms and Conditions. You may not use the service for any unlawful, fraudulent, or unauthorized purpose.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
• Prohibited Activities: You agree not to engage in any of the following prohibited activities:
o Attempting to gain unauthorized access to our systems or networks.
o Interfering with the proper functioning of the virtual assistant service.
o Uploading or transmitting viruses, malware, or any other malicious code.
o Violating the privacy rights or intellectual property rights of others.
• Feedback: You may provide feedback, suggestions, or comments regarding our virtual assistant service. By submitting feedback, you grant us the right to use and incorporate your feedback into our service without any obligation to compensate you.
• Compliance: You agree to comply with any additional guidelines or policies provided by us regarding the use of our virtual assistant service.
Failure to adhere to these responsibilities may result in suspension or termination of your access to our virtual assistant service.

4. Privacy and Data Protection

Protecting your privacy and ensuring the security of your personal information is a priority for us. This section outlines how we collect, use, disclose, and protect your data when you use our virtual assistant service.

Information Collection: We collect various types of information when you use our virtual assistant, including:

Personal Information: Such as your name, email address, phone number, and other contact details provided by you.
Usage Data: Information about how you interact with our virtual assistant, including commands issued, preferences set, and interactions logged.
Technical Data: Details about the device you use to access our service, including IP address, browser type, and operating system.
Location Data: With your consent, we may collect information about your geographical location to provide location-based services.
Use of Information: We use the information collected to:

Provide and maintain our virtual assistant service.
Customize and personalize your experience.
Improve our services and develop new features.
Communicate with you, including sending service-related updates and notifications.
Comply with legal obligations and enforce our Terms and Conditions.
Data Sharing: We may share your information in the following circumstances:

With third-party service providers who assist us in providing and maintaining our services, subject to confidentiality obligations.
When required by law, regulation, or legal process, or to protect our rights or the rights of others.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights: Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. You can exercise these rights by contacting us using the information provided below.

Contact Us: If you have any questions about our Privacy Policy, how we handle your data, or if you would like to exercise your rights regarding your personal information

By using our virtual assistant service, you consent to the collection, use, and processing of your information as described in this Privacy Policy. It’s important to review this policy periodically for any updates or changes.

5. Intellectual Property

Our virtual assistant service and all materials therein, including but not limited to software, logos, trademarks, text, graphics, images, and other content (“Intellectual Property”), are owned by or licensed to Bewage Virtual Assistant and are protected by intellectual property laws.

Ownership: You acknowledge and agree that Bewage Virtual Assistant retains all rights, title, and interest in and to the Intellectual Property associated with our virtual assistant service. No transfer of ownership or rights is granted to you except as expressly stated in these Terms.

Use Restrictions: Unless otherwise expressly authorized in writing by Bewage Virtual Assistant Services :

You may not copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Intellectual Property obtained from our virtual assistant service.
You may not use the Intellectual Property in any manner that could imply endorsement, affiliation, or sponsorship by Bewage Virtual Assistant without prior written consent.

You may not remove, alter, or obscure any copyright, trademark, or other proprietary notices from the Intellectual Property.
User Content: Any content, feedback, suggestions, or ideas you submit to us regarding our virtual assistant service (“User Content”) shall become the property of Bewage Virtual Assistant Services. By submitting User Content, you grant Bewage Virtual Assistant Services a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with our services and for other business purposes.

Third-Party Intellectual Property: We respect the intellectual property rights of others. If you believe that your intellectual property rights have been infringed upon by our virtual assistant service, please contact us promptly so that we can investigate and take appropriate action.

Enforcement: Bewage Virtual Assistant Services may enforce its intellectual property rights to the fullest extent permitted by law, including seeking injunctive relief and damages for any unauthorized use or infringement of its Intellectual Property.

Contact Us: If you have any questions about our Intellectual Property rights or need further information, please contact us.

6. Limitation of Liability

To the fullest extent permitted by law, Bewage Virtual Assistant Services and its affiliates, officers, directors, employees, agents, and licensors (“we,” “us,” or “our”) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with:

Your use of or inability to use our virtual assistant service.
Any unauthorized access to or alteration of your transmissions or data.
Any statements or conduct of any third party on our virtual assistant service.
Any other matter relating to our virtual assistant service.
Exclusions: This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Maximum Liability: In no event shall our total liability to you for all claims related to our virtual assistant service exceed the amount paid by you, if any, for accessing or using our virtual assistant service during the twelve (12) months immediately preceding the date of the claim.

Basis of the Bargain: You acknowledge and agree that we have set our prices and entered into these Terms in reliance upon the limitations of liability and the disclaimers of warranties set forth herein, and that the same form an essential basis of the bargain between you and us.

Indemnification: You agree to indemnify, defend, and hold harmless Bewage Virtual Assistant Services and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms, your use of our virtual assistant service, or your violation of any rights of a third party.

Contact Us: If you have any questions about this Limitation of Liability section or need further clarification, please contact us.

7. Termination

Termination by You

You have the option to terminate your use of our virtual assistant service at any time by ceasing to access the service and informing us of your decision.

Termination by Us

We reserve the right to immediately suspend or terminate your access to our virtual assistant service without prior notice if:

You violate any provision of these Terms and Conditions.
We are unable to verify the accuracy of the information you provide.
Your actions may cause legal liability for us or harm to other users.
We decide to discontinue or modify our virtual assistant service (or any part thereof).

Consequences of Termination

Upon termination of your access to our virtual assistant service, whether by you or us:

Your rights under these Terms will immediately cease.
You must discontinue all use of our virtual assistant service.
We may delete or deactivate your account and all associated information and files.
We are not liable to you or any third party for terminating your access to our virtual assistant service.

Survival

Sections of these Terms that by their nature should survive termination will continue to apply, including provisions related to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law.

Notification

If we terminate your access to our virtual assistant service, we may notify you via email or other appropriate means.

For any questions about this Termination section or for further clarification, please reach out to us.

8. Modifications to Terms

Updates and Amendments

We have the right to update or amend these Terms and Conditions at any time. Changes become effective immediately upon posting the revised Terms on our website. We may also notify you of significant changes via email or other methods.

Acceptance of Changes

By continuing to use our virtual assistant service after we post changes to these Terms, you agree to the updated Terms and Conditions. If you do not agree with the changes, you must stop using our virtual assistant service.

Review of Terms

It is your responsibility to regularly review these Terms and Conditions for updates or modifications. Your continued use of our virtual assistant service after changes are posted indicates your acceptance of those changes.

No Retroactive Application

Changes to these Terms and Conditions apply prospectively and do not affect past use of our virtual assistant service.

If you have any questions about these Terms and Conditions or the changes made to them, please contact us

9. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions, and any disputes arising out of or related to them or our virtual assistant service, shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including the formation, interpretation, breach, or termination thereof, or any use of our virtual assistant service (collectively, “Disputes”), shall be settled through negotiation between the parties.

Mediation

If the parties are unable to resolve a Dispute through negotiation within a reasonable period, either party may initiate mediation. Mediation shall be conducted in [Jurisdiction] in accordance with the mediation rules and procedures of [Mediation Service Provider].

Arbitration

If mediation does not resolve the Dispute, the parties agree to resolve any remaining Disputes by binding arbitration administered by [Arbitration Service Provider] in accordance with its arbitration rules. The place of arbitration shall be [Jurisdiction], and the language of the arbitration shall be [Language].

Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted solely on an individual basis and not as a class, consolidated, or representative action. You hereby waive any right to participate in any class action lawsuit or class-wide arbitration.

Jurisdiction

Each party submits to the exclusive jurisdiction of the courts located in [Jurisdiction] for the purpose of any legal action arising out of or related to these Terms and Conditions or the use of our virtual assistant service.

If you have any questions about the Governing Law and Dispute Resolution section or need further clarification, please contact us